Manager scorecard
Built from Slack threads, not from anyone counting by hand. A reply from the accountable person inside the thread is what counts.
Open tasks
Most urgent first.
Needs a reply now
Reported over 24 hours ago with nobody accountable having answered.
Worst properties this month
Highest issue volume — where the operational cost is actually landing.
Portfolio position
Bookings, refunds and expenses for the selected month, by owner.
Manager response scorecard
The same response-rate metric your monthly manager reports use, computed straight from Slack.
Month by month
Every month on record, newest first. Tap a row to jump to it.
By category
What onsite teams actually deal with.
By property
Highest volume first.
Reported issues
Tasks
My checklist — today
Tick each one as you finish it. It clears itself at midnight. Only you can tick your own.
Team checklist — today
Live view of everyone's day.
Completion log
Clock in
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The time comes from the server, so the clock is the same for everyone regardless of what their phone says.
Clock-in log
Guest feedback
Directory
Rating summary
Everyone rated in the selected month, best average first.
Performance log
Mistake log
Restricted
Admins only
Salaries, bonuses and deductions are visible to admins.
Add a bonus or deduction
Adjustments against base salary, driven by performance and logged mistakes.
Net position
Base salary, plus bonuses, minus deductions, for the selected month.
Adjustment log
Bookings
Direct booking leaderboard
Instagram and WhatsApp bookings for the month, by who closed them.
Expenses
Spend by category
Refunds sent to guests
Added from the refund button on any booking. Counted in the month they were sent, and taken off profit everywhere it appears.
Refunds by owner
Field fund balances
Spent means expenses tagged to that manager. The balance is all-time: sent minus spent.
Transfers this month
Owner reports
One Excel file per owner — summary, bookings, expenses and refunds, covering only their own properties.
Manager fund reports
What each onsite manager received and spent, with a running balance.
Monthly manager pack
One workbook covering the selected month: response scorecard, issue log, mistakes, performance, guest feedback and net pay position. This is the pack the monthly review runs off.
Add a property
Use the exact name your team types in Slack — issue matching depends on it.
Owners
Whose asset it is. An owner sees their own P&L in the reports.
Property registry
Restricted
Admins only
Passwords and access levels are managed by admins.
Changing a password here takes effect immediately, everywhere. Tell the person separately — the app never notifies anyone. Use Hide passwords before you screen-share.
Logins and access
Booking channels
Payment channels
“Stripe” is the exact word that triggers the automatic 4.5% fee.
Expense categories
This device
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